Volta Motor · Germany & Austria
Submit a complaint
A defect, transport damage or a missing part? Describe your issue. Our Volta Motor team reviews your complaint and agrees the next steps with you.
Our advice teamHere to help you personally
Your questions. Personal support.
Have a question about your vehicle or want to submit a complaint? Describe your request in the form. Our team will help you.
Go to complaint form →Your complaint form
How to submit your complaint
Fill in your contact, vehicle location, purchase and vehicle details. Have photos of the odometer, front, side and rear ready. A fifth file, such as a purchase receipt or detail photo, is optional. Each file must be under 20 MB.
We contact you using the details provided. Please arrange any return or collection with us beforehand.
If there is a safety issue
If you suspect a safety defect, stop using or charging the vehicle. For smoke, fire or immediate danger, keep your distance, warn others and call 112. Our service contact is not an emergency service.
Your rights remain unchanged
The form is an additional way to contact us. Using it, retaining original packaging or providing every document are not conditions for statutory defect rights. We bear the costs required by law to remedy a defect.